Frequently Asked Questions

Is registration mandatory for participation in E-Auction / E-tendering in this site?

Yes, only registered users can participate in any of the activities on MKTYARD.com

How do I register?

Please  click here  or on the register button on the home page to begin the process

Can the registration be in my Company / Firm’s name?

Yes. The registration can be in your company / firm’s name as long as all the requisite documents and details are available.

How many user-ids can be provided for a registered Company / Firm?

We have the facility where you can create upto 5 child users for a company / firm ID.

What if I forget my Client ID?

Please click here to initiate the forgot ID/password process.

What if I forget my Password?

Please click here to initiate the forgot ID/password process.

How can I participate in the bid?

Post logging in, you can transfer margin money using our payment gateway, if not already done. If your margin money is more than or equal to the minimum required for that auction, you can enter the auction room and bid.

How can I sell my stock in Market Link auction?

Currently we support only NCML managed stock, so if your stock is under NCML management, please login and raise an auction request to initiate the process.

How do I pay my initial margin money and increase my margin money subsequently?

Post logging in, margin money can be easily and instantly transferred how many ever times you wish, in whatever denomination suits you.

What is the effect of margin money in bidding?

Margin money is a pre-requisite before you place a bid. You must have a certain percentage of the auctions base/bid price in your margin money account to be able place a bid.

How can I check margin for participating in the bid?

Your margin money will be viewable on the top right once you login, and can also be seen in your account ledger page.

How can I check top 5 bids?

Once you enter an auction room, on the right hand side you will automatically see the top 5 bids.

How can I check the status of my bid?

Once you place a bid and if it is successful you will get a confirmation message and also will be able to see it among the top 5 bids.

How can I check if my bid was successful?

You will receive a confirmation message telling you if your bid was successful or not, with a reason.

How can I check my Settlement Amount?

Post a winning bid, you will receive a detailed mail regarding your pending settlement amount, alternatively you can check this in the pending payments section.

Can my Margin money be adjusted against the settlement amount?

Yes. Post, a winning bid, you can request for your margin money to be transferred and adjusted against the final settlement amount.

How can i check my Ledger Account?

Post logging in, at any given time you can go to your ledger page and check your statement and balance in your settlement and margin accounts.

How can i make the payment for Settlement Amount?

All payments can be made via our easy and convenient payment gateway.

Is the settlement amount inclusive of all the taxes?

Yes, we try and include all the costs possible, to make it convenient for you to plan your payments and purchases.

How to withdraw my margin?

From your accounts page you can raise a request for margin money to be refunded back to the origin account, and it will happen within 48 hours.

What would be the applicable penalties in case of Default?

Penalties would be different depending on the type and kind of auction that is taking place. Please read through the respective auction circular to get clarity on the penalty clause.

Who would bear the storage charges?

Transaction charges would differ depending on the type of transaction and on the buyer/seller configuration. Nonetheless, our charges are the lowest and best in the industry.

What would be the Transaction charges for the Auction?

Transaction charges would differ depending on the type of transaction and on the buyer/seller configuration. Nonetheless, our charges are the lowest and best in the industry.

Can I check the sample of the stock?

Yes, if the seller has allowed sample checking as part of the auction process, you as a buyer can check the stock before bidding.

How can I lift the delivery of the stock?

Just as it happens today in normal trades, you will receive the final invoice and delivery receipt in your favour from the buyer, post which you can lift the stock from the said warehouse.

What if there is a quantity difference?

We consciously consider a safety buffer, to ensure you as a buyer get the quantity you bid and pay for. Still, in the rare case of a slight difference we will consider offering a discount based on mutual consent.

What if there is a quality difference?

In case of pre-sampled stock, we will not entertain any quality issues. In case of no sampling being available, and a considerate difference in quality between sellers description and physical stock, we will consider offering a discount based on mutual consent.

Is there any time limit for lifting the goods by the buyer?

No, post full payment and title transfer, there is no time limit on lifting the stock. Please be aware though, post title transfer warehousing charges will be borne by the new owner, i.e the winning bidder.

By what day the full amount should be paid by the buyer?

Within 5 days of placing the winning bid, the buyer should transfer the full amount, either via part payments or one-shot payment via the payment gateway.

When will the seller get his full sale proceeds? What is the process for getting the money?

As soon as the title transfer is done and the seller raises the invoice in the buyers name, we will initiate the transfer of sale proceeds to the sellers account automatically.

Who would raise an Invoice?

Seller needs to raise the final invoice, MKTYARD will facilitate by providing the approximate settlement amount initially itself.

When would I get an Invoice?

Within 5 days of placing the winning bid, you will receive the invoice.

Would there be any other charges of Market Link except the transaction charges?

Only the nominal transaction charge will be deducted by the portal.